The Cliff Bay - Portobay Hotel Funchal , Funchal (Madeira)
About the Hotel
The Cliff Bay - Portobay is a luxurious hotel located in Funchal, Madeira, offering direct access to the sea. It is home to the island's only two Michelin-starred restaurant, Il Gallo d'Oro, renowned for its aromatic Mediterranean and Iberian cuisine. The hotel boasts beautifully landscaped gardens filled with hidden corners and ancient palm trees, providing stunning views over the Atlantic Ocean. This resort is designed to cater to couples seeking a refined vacation experience.
Location
The Cliff Bay is situated on Estrada Monumental, atop a promontory with direct ocean access, near the seafront promenade and shopping areas. It is approximately 15.5 miles from Cristiano Ronaldo Madeira International Airport, with airport transfers available. Nearby attractions include museums, gardens, and the local shopping district, making it a convenient base for exploring Madeira's cultural and natural offerings.
Rooms
The hotel features 200 rooms distributed across various categories, including standard rooms and spacious suites, many of which have private balconies with ocean views. Rooms are designed to capture the southern sun and include modern amenities such as air conditioning, flat-screen TVs, and free Wi-Fi. Family rooms are available, accommodating up to four guests with two king-size beds. Suites also provide exclusive access to special breakfast services at the gourmet restaurant Il Gallo d'Oro.
Eat & Drink
The Cliff Bay has three dining options, with Il Gallo d'Oro being a standout, awarded two Michelin stars for its refined Mediterranean and Iberian-inspired dishes. The arsenal buffet restaurant offers a range of breakfast options and themed dinners inspired by international cuisine. The Horta restaurant focuses on Healthy Comfort Food, combining innovative flavors with a focus on local ingredients. Guests can also enjoy homemade specialties like scones and pastries in the afternoon.
Leisure & Business
On-site leisure facilities include three swimming pools, an outdoor whirlpool, a tennis court, and a comprehensive spa offering treatments with ESPA products. The hotel has a games room, gym, and facilities for business travelers, including a dedicated business center. Guests can recharge with light meals by the indoor pool or enjoy cocktails at the hotel’s Cliff Bar, where live music enhances the ambiance in the evenings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Elevator
- Hairdresser
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Tennis court
- Pool tables
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Live entertainment
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was truly delightful. The rooms were beautiful and clean, with a lovely view over the harbor, although being on the 2nd floor. The cooked-to-order menu was a nice touch, adding to the overall charm of the room. The service was top-notch, with the staff going above and beyond to ensure a wonderful holiday experience for everyone.
My stay at the hotel was generally pleasant. The rooms were spacious and well-equipped, although they had some issues with ants. The service was fantastic and the staff were always helpful and courteous. The location was convenient with plenty of dining options nearby. The dining experience was top-notch with a variety of delicious food choices. Overall, a comfortable and enjoyable stay with a few minor drawbacks.
My stay at the hotel was fantastic! The room was stunning and huge, thanks to the hotel for the attention to details and the upgrade with cake and champagne awaiting. The view was a little dated but well-equipped, spacious, with great sea views. The service was wonderful, with staff always remembering me, making me feel welcome. The location was beautiful, overlooking the ocean, though a bit windy. The dining experience was perfect, except for minor improvements needed. Overall, a great experience.
My stay at The Cliff Bay was absolutely perfect. The rooms were lovely, as were the pools, restaurants, and the staff was spotlessly clean and totally comfortable. Everything needed to ensure a fantastic stay was provided, making my experience exceptional. However, I did notice that the Espa products were available in the showers but not in the hotel rooms, which was a minor inconvenience. The spaciousness of the rooms also accommodated the mobility scooter I hired externally, which was a great addition.
I had a wonderful experience at this hotel. The rooms, overlooking the restaurant area, were clean and spacious with all essential amenities, but the noise and food smell could be quite bothersome at times. The service from the staff was fantastic, professional, friendly, and welcoming, enhancing my stay. The location, close to Funchal city center, was perfect, offering excellent convenience. The dining experience in the restaurant surpassed expectations with top-quality food, although not all meals lived up to the reputation. Overall, a great value for money stay.
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